Terms of Use

Go Local Travel
A Service Operated by Union Global Enterprise Ltd
Website: https://m.golocaltravel.com

Effective Date: 30 October 2026
Last Updated: 30 October 2026

1. Acceptance of Terms

Welcome to Go Local Travel (“Go Local Travel,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of the Go Local Travel website, mobile website, related applications, travel booking services, content, products, and services available through https://m.golocaltravel.com.

By accessing, browsing, using, booking through, or otherwise interacting with our website or services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy and Cookie Policy.

If you do not agree to these Terms, you must not access or use our website or services.

2. Company Information

Go Local Travel is operated by:

Union Global Enterprise Ltd
British Columbia, Canada

For customer service enquiries, please contact:

Email: support@golocaltravel.com
Website: https://m.golocaltravel.com

3. Eligibility

By using our website, you represent and warrant that:

  • You are at least 18 years of age;
  • You possess legal capacity to enter binding agreements;
  • You will use the website only for lawful purposes;
  • All information you provide is accurate and complete;
  • You are authorised to make bookings for yourself or for individuals on whose behalf you are acting.

4. Travel Services

Go Local Travel acts as an intermediary between travellers and third-party travel suppliers, including:

  • Airlines
  • Hotels
  • Resorts
  • Tour operators
  • Transportation providers
  • Event organisers
  • Activity providers
  • Cruise operators
  • Travel insurance providers

Certain travel products may be provided directly by third-party suppliers under their own terms and conditions.

When booking through Go Local Travel, you may also be subject to the terms, conditions, rules, policies, and restrictions imposed by the applicable supplier.

5. Booking Conditions

When making a booking, you agree that:

  • All information submitted is accurate and complete.
  • Passenger names exactly match government-issued identification and travel documents.
  • You will review all booking details before finalising payment.
  • You are responsible for obtaining appropriate travel documentation.
  • You are responsible for satisfying all entry, transit, visa, passport, customs, vaccination, and travel requirements.

Failure to provide accurate information may result in denied travel, cancellation fees, supplier penalties, or additional costs.

6. Pricing and Availability

Travel prices displayed on our website are subject to:

  • Availability;
  • Supplier confirmation;
  • Currency fluctuations;
  • Taxes and government fees;
  • Booking surcharges;
  • Technical errors.

We reserve the right to correct pricing errors at any time, including after a booking request has been submitted.

A booking is not considered confirmed until confirmation is issued by the applicable supplier and payment has been successfully processed.

7. Payments

Payment may be required at the time of booking.

You agree that:

  • You are authorised to use the payment method provided;
  • Payment information supplied is accurate;
  • We may verify payment information prior to processing;
  • Additional verification may be required for fraud prevention purposes.

All charges are quoted in the applicable currency indicated during the booking process unless otherwise stated.

8. Cancellations, Changes, and Refunds

Cancellation, amendment, and refund policies vary by supplier and travel product.

Before confirming a booking, you should carefully review the applicable cancellation and refund terms.

Unless otherwise stated:

  • Cancellation fees may apply.
  • Supplier penalties may apply.
  • Certain bookings may be non-refundable.
  • Processing fees may not be refundable.

Refund timeframes may vary depending on banks, card issuers, and travel suppliers.

Go Local Travel cannot guarantee supplier refund decisions.

9. Travel Documentation

Travellers are solely responsible for ensuring they possess:

  • Valid passports;
  • Necessary visas;
  • Required vaccination documentation;
  • Health certificates;
  • Government-issued identification;
  • Entry permits;
  • Any other required travel documentation.

Information provided through our website is for general informational purposes and may change without notice.

Travellers should verify requirements with official government authorities before departure.

10. International Travel

International travel involves risks and responsibilities that may include:

  • Visa requirements;
  • Border restrictions;
  • Health advisories;
  • Political instability;
  • Natural disasters;
  • Travel disruptions;
  • Transportation delays.

You acknowledge that travel conditions may change after a booking is made.

Go Local Travel is not responsible for government actions, border closures, travel advisories, or supplier actions beyond our reasonable control.

11. Travel Insurance

We strongly recommend purchasing comprehensive travel insurance covering:

  • Trip cancellation;
  • Trip interruption;
  • Medical emergencies;
  • Emergency evacuation;
  • Lost baggage;
  • Travel delays.

Any insurance products offered are subject to the terms and conditions of the insurer.

12. User Accounts

Where account registration is available, you are responsible for:

  • Maintaining password confidentiality;
  • Restricting access to your account;
  • All activities occurring under your account.

You must immediately notify us of any suspected unauthorised access or security breach.

We reserve the right to suspend or terminate accounts that violate these Terms.

13. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes;
  • Submit false or misleading information;
  • Attempt unauthorised access to systems or accounts;
  • Interfere with website operations;
  • Introduce malware, viruses, or harmful code;
  • Scrape, harvest, or extract website data without authorisation;
  • Use automated tools to make excessive requests;
  • Violate intellectual property rights;
  • Impersonate another person or entity.

14. Intellectual Property

All content on the website, including:

  • Text
  • Images
  • Graphics
  • Logos
  • Design elements
  • Trademarks
  • Software
  • Databases
  • Travel content

is owned by Go Local Travel, Union Global Enterprise Ltd, licensors, or content providers and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, publish, transmit, sell, create derivative works from, or commercially exploit website content without prior written permission.

15. User-Generated Content

Where reviews, comments, photographs, testimonials, or other content may be submitted:

You grant Go Local Travel a worldwide, non-exclusive, royalty-free, perpetual licence to use, display, reproduce, adapt, publish, and distribute such content for lawful business purposes.

You represent that you have the rights necessary to submit such content.

We reserve the right to remove content at our discretion.

16. Third-Party Websites and Services

Our website may contain links to third-party websites and services.

We do not control such websites and are not responsible for:

  • Content;
  • Availability;
  • Security practices;
  • Privacy practices;
  • Services provided by third parties.

Use of third-party websites is at your own risk.

17. Disclaimer of Warranties

The website and services are provided on an “as is” and “as available” basis.

To the maximum extent permitted by law, Go Local Travel disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties relating to:

  • Merchantability;
  • Fitness for a particular purpose;
  • Non-infringement;
  • Availability;
  • Accuracy;
  • Reliability.

We do not guarantee uninterrupted, error-free, or secure operation of the website.

18. Limitation of Liability

To the fullest extent permitted by law, Union Global Enterprise Ltd, Go Local Travel, its officers, directors, employees, affiliates, contractors, and suppliers shall not be liable for:

  • Indirect damages;
  • Incidental damages;
  • Consequential damages;
  • Special damages;
  • Punitive damages;
  • Loss of profits;
  • Loss of revenue;
  • Loss of data;
  • Loss of business opportunities;
  • Travel disruptions.

Where liability cannot be excluded by law, liability shall be limited to the total amount paid through Go Local Travel for the specific booking giving rise to the claim.

Some jurisdictions do not permit certain liability limitations; in such cases, limitations will apply to the greatest extent permitted by law.

19. Indemnification

You agree to defend, indemnify, and hold harmless Go Local Travel and Union Global Enterprise Ltd from any claims, damages, liabilities, costs, or expenses arising from:

  • Violation of these Terms;
  • Misuse of the website;
  • Fraudulent activity;
  • Violation of any law or third-party right.

20. Privacy

Your use of our website is also governed by our:

  • Privacy Policy;
  • Cookie Policy;
  • California Privacy Notice (where applicable).

These documents form part of these Terms and are incorporated by reference.

21. Force Majeure

We shall not be liable for delays, interruptions, cancellations, or failures resulting from circumstances beyond our reasonable control, including:

  • Natural disasters;
  • Severe weather;
  • Pandemics;
  • Government actions;
  • Labour disputes;
  • Terrorism;
  • Cybersecurity incidents;
  • Transportation disruptions;
  • Utility failures.

22. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the laws of Canada applicable therein, without regard to conflict of law principles.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in British Columbia, Canada, except where consumer protection laws require otherwise.

23. U.S. Consumer Rights

Nothing in these Terms is intended to waive rights that may not legally be waived under applicable United States federal, state, or local consumer protection laws.

Residents of U.S. states may also have privacy rights as described in our Privacy Policy.

24. Electronic Communications

By using our website, creating an account, or making a booking, you consent to receive electronic communications from Go Local Travel relating to:

  • Bookings;
  • Travel updates;
  • Account notifications;
  • Customer service matters;
  • Legal notices.

Electronic communications satisfy legal requirements for written communications where permitted by law.

25. Modifications to Terms

We reserve the right to modify these Terms at any time.

Updated versions will be posted on our website with a revised effective date.

Continued use of the website after publication of changes constitutes acceptance of the revised Terms.

26. Severability

If any provision of these Terms is found unenforceable or invalid, the remaining provisions shall continue in full force and effect.

27. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, booking conditions, and any applicable supplier terms, constitute the entire agreement between you and Go Local Travel regarding your use of the website and services.

28. Contact Information

Go Local Travel
A Service Operated by Union Global Enterprise Ltd

Website: https://m.golocaltravel.com
Email: support@golocaltravel.com

Privacy Enquiries: privacy@golocaltravel.com

Effective Date: 30 October 2026
Last Updated: 30 October 2026

Important Notice: Go Local Travel acts as an independent travel intermediary and booking platform. Travel suppliers remain solely responsible for the provision of transportation, accommodation, tours, activities, insurance products, and other travel services purchased through our platform.